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Memberships and Packages: All purchases are final. Membership fees, class packs, and service packages are non-refundable and non-transferable.
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Class Cancellations: You may cancel a booked class up to 1 hour before the start time without penalty. Late cancellations or no-shows may result in a session being deducted from your package.
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Personal Training and Pilates Reformer Sessions: Appointments must be cancelled at least 24 hours in advance to avoid being charged for the session.
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Studio Rental: Studio bookings must be cancelled at least 48 hours before the rental date for a full refund. Late cancellations will not be eligible for a refund.
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Event or Workshop Cancellation: If Rewell Emotion Fitness cancels an event, you will receive a full refund. If you cancel, refunds will only be provided with at least 7 days’ notice.
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Compression Boot Sessions: Sessions cancelled with less than 24 hours’ notice may be charged in full.