Refund & Cancellation Policy

At Rewell Emotion Fitness, we strive to offer flexibility while maintaining a high standard of service. Please review our refund and cancellation policy carefully:

  • Memberships and Packages: All purchases are final. Membership fees, class packs, and service packages are non-refundable and non-transferable.

  • Class Cancellations: You may cancel a booked class up to 1 hour before the start time without penalty. Late cancellations or no-shows may result in a session being deducted from your package.

  • Personal Training and Pilates Reformer Sessions: Appointments must be cancelled at least 24 hours in advance to avoid being charged for the session.

  • Studio Rental: Studio bookings must be cancelled at least 48 hours before the rental date for a full refund. Late cancellations will not be eligible for a refund.

  • Event or Workshop Cancellation: If Rewell Emotion Fitness cancels an event, you will receive a full refund. If you cancel, refunds will only be provided with at least 7 days’ notice.

  • Compression Boot Sessions: Sessions cancelled with less than 24 hours’ notice may be charged in full.

We appreciate your understanding and cooperation to help us maintain a fair and organised environment for all clients.